The owner and operator of www.rotheras.co.uk is Rotheras, a firm of solicitors based in Nottingham.
Rotheras is a partnership consisting of limited companies practising in England, authorised and regulated by the Solicitors Regulation Authority, The Cube, 199 Wharfside Street, Birmingham B1 1RN. You can find details of the professional rules for solicitors on their website www.sra.org.uk.
Each of Rotheras’s offices has their own registration number allocation by the Solicitors Regulation Authority.
These numbers are:
2 Kayes Walk, Nottingham – 54574
103-105 High Road, Beeston – 349457
11 Church Road, Burton Joyce – 630437
43 Market Place, Long Eaton – 630438
Woodborough Road, Mapperley – 290962
52 Rectory Road, West Bridgford – 290964
164a Bramcote Lane, Wollaton – 349458
We hold the Law Society’s Lexcel Legal Practice Quality Mark.
TERMS OF BUSINESS
To download a copy of our current Term of Business please click below:
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Our VAT Number is 117 0770 88
To view our interest policy Interest Policy
PRIVACY INFORMATION POLICY
Rotheras has created this Privacy Information Policy because we take your privacy very seriously. We always treat any personal details you give us as confidential.
The policy sets out who we are, what information we collect from you, how we use it and your data rights. Click here to read the Privacy Information Policy in full.
Data Subject Access Request and your personal data rights
The Rotheras policy concerning data subject access requests (DSAR) is as detailed in this policy document.
Our website contains hyperlinks to other websites. We are not responsible for the privacy practices or contents of other websites. We suggest you always read the privacy statements of any website you visit to check their policies on the collection and use of personal information.
Cyber Essentials Certification indicates that we have implemented a sensible baseline of organisational cyber security and you can view our most recent certificate here: Rotheras Cyber Essentials Certificate
Rotheras owns the copyright in the content of this site. You may not copy any part of this site or do any other act in relation to any part of this site which is prohibited by the Copyright Designs & Patents Act 1998, but we do allow the following:
- You may print any page or download it to a pc for your personal use only.
- You may quote from this site so long as you give us accreditation.
- You may not create a link to this site from any other business information or business service website unless you first obtain our prior written agreement.
You may not download or store pages for any commercial purpose. The reproduction of this website in whole or in part is not allowed, and the permanent storage or retransmission of its contents is prohibited without our prior written consent.
RIGHT TO CANCEL
For information about the right to cancel, please click here.
We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we have provided then you should inform us immediately, so that we can do our best to resolve the problem. In the first instance please contact the person who is working on your case, or the Head of Department, to discuss your concerns and we will do our best to resolve any issues at this stage.
If you would like to make a complaint, click the following link to download the: Rotheras Client Complaint Form.
The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic. You can raise your concern with the Solicitors Regulation Authority https://www.sra.org.uk/consumers/problems/report-solicitor.page.
What to do if we cannot resolve your complaint
The Legal Ombudsman can help you if you are unable to resolve your complaint with ourselves. They will look at your complaint independently and it will not affect how we handle your case. Please see our section on Complaining to the Legal Ombudsman.
COMPLAINING TO THE LEGAL OMBUDSMAN
PROFESSIONAL INDEMNITY INSURANCE
Details of our professional indemnity insurance along with contact details of the insurer can be downloaded below.
Details of our name change, effective from 31st January 2020: Howden BID Policy Name Change
You would expect lawyers always to include some small print somewhere, limiting their liability in law.
This website contains general information based on English law. We try to keep the contents accurate and up-to-date, but we give no warranty, express or implied, as to their accuracy, and we accept no liability for any error or omission. The contents do not constitute legal or other professional advice. Like all other users of legal websites, you should seek appropriate legal advice before taking or not taking any action. You should not rely on the contents of this website as a substitute for proper advice.
Nothing on this site gives rise to a solicitor-client relationship. We are not liable for loss or damage including (without limitation) loss of business or loss of profits, from use of this website or its contents, or from any action or decision taken as a result of using this site, whether arising in contract or tort or otherwise.
We do not intend these exclusions and limitations to limit or exclude any statutory rights you may have as a consumer or otherwise where the law does not allow us to limit or exclude them, such as our liability for death or personal injury resulting from our negligence or that of our employees or agents.
We try hard to ensure that this website runs smoothly and is operational at all times, but we give no warranty that it will be operational and working to full capacity at any given time.
We also make reasonable efforts to ensure this website is virus-free, but again we give no warranty that it is, and accept no liability for loss or damage caused to users of the site. If you have any concern about internet security, we suggest you consult your own computer specialist.
This legal notice and all issues regarding this website are governed by the laws of England & Wales and the courts of England & Wales shall have exclusive jurisdiction concerning any dispute.
Rotheras takes seriously the need to have preparations in place to minimize disruption to client services in the event of a business continuity event such as a system’s failure or being able to access an office. Accordingly we have a Business Continuity Plan which is subject to regular review and testing.
We are committed to the needs of vulnerable clients. To find out more please see the Easy Read Guide How to Use a Solicitor in England and Wales from The Law Society.
EQUALITY AND INCLUSIVITY
Rotheras is very mindful of all of its obligations relating to Equality and Inclusivity and has an ethos running throughout the firm which encompasses all aspects of this concept. This not only covers its responsibility to staff (and those who apply for positions with us) but also to clients and non-clients alike.
We have policies in place which underline this commitment but, in any event, we are satisfied that all of our people appreciate their responsibility to conduct themselves in an appropriate manner.
We regularly undertake internal surveys amongst our staff regarding their characteristics and the results of the latest survey are available here.
The partner responsible for Equality and Inclusivity within the firm is Karen Hayward who can be contacted by telephone on 0115 916 5204 or by email at firstname.lastname@example.org.
Rotheras have a Register of Persons of Significant Control but there are no persons in it.