An opportunity has arisen to join our team as a Telephone Receptionist.  This person will be the first point of contact for all inbound telephone enquiries.

We are looking for a friendly and cheery person who has excellent communication skills.  You will be dealing with clients on the telephone, taking messages and passing calls on to other members of staff.

The role is full-time, 9am to 5pm Monday to Friday, and can be based at our office in The Lace Market in Nottingham or at home or a mixture of the two (hybrid working).

It is not easy being an External Transport Manager. You have the same responsibilities as a full-time in-house Transport Manager however you might only be contracted for a handful of hours a week in the case of a single vehicle operator. Even for a diligent External Transport Manager it can be difficult to exercise continuous and effective control when you may only see the vehicles you are responsible for a few hours a week.

This guide is intended to be a short, no-nonsense crib sheet for External Transport Managers. It is by no means comprehensive, but it does flag up some of the more common issues that can ultimately lead to problems with the Traffic Commissioner.